Observation: Low Self Esteem

Signs: Aggression, Being Emotional, Hypocrisy, Insecurity, Being Distant, Reserved, Inability to contribute, Self-deprecating, Self-Harming, Not a team member.

Possible Causes: Body image issues, Academic credibility, Need for external validation, Feeling like your always wrong, Constant negative feedback, Struggles with positive feedback, Self-medication.

Techniques / Tips:

     Sincerity: Always ensure that praise and positivity is delivered with sincerity.

     Where could they give praise: How could you encourage them to praise other members of their team.

      Give positive feedback: As a coach you may want to approach with sincere and positive feedback and identify other areas the coachee could feedback and validation.

     Identify areas to increase positive feedback and validation from senior staff:

     Empower to lead: Help the person to facilitate small sessions in a safe environment and possibly pair with the scrum master and/or coach. Scrum and Retrospective are good starting places.

     Open up on your own vulnerabilities: It may be of benefit for the coach to empathise with the coachee where they may have experienced similar conditions. It’s important to note that this is a pull situation and the coachee has to request information rather than the coach push it.

     Identify the peaks and troughs: What’s different about when you’re feeling good and when you’re feeling bad.

     Like-minded people: Explore ways for the coachee to seek out like minded individuals or suggest some introductions if you know.

     Emotional Crutch: A physical break is supported by a physical crutch. When there’s an emotional break, explore options whereby the coachee can find a emotional crutch.


     Continued or unchanged behaviour: This could indicate that the selected path isn’t working so we should for other signs and approaches to help the coachee better.

     Be aware of confidentiality: Coaching sessions are a safe and confidential environment. Remember this, but be prepared to break this due to safety concerns to the coachee or as a result of the coachee’s suggested actions.

     The “Friendship” zone: Be wary of personal relationships developing as this could impact the effectiveness, and possibly the safety, of the coaching environment.